14 Mortgage Questions to Ask Your Lender - NerdWallet (2024)

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Having a list of mortgage questions to ask potential lenders is just the start. Knowing the answers you’re looking for puts you ahead of the game.

1. Which type of mortgage is best for me?

This question will help you determine whether you’re talking to a salesperson or a quality advisor. When you ask, "What are my options?" for each type of loan discussed, the mortgage lender should tell you the pros and the cons in light of your situation.

» MORE: What is a mortgage?

2. How much down payment will I need?

A 20% down payment is every lender’s ideal, but it’s not always required. Qualified buyers can find mortgages with as little as 3% down, or even no down payment. Again, there are considerations for every down payment option. The best lenders will take the time to walk you through the choices.

» MORE: Calculate your down payment

3. Do I qualify for any down payment assistance programs?

If you’re interested in local, state and national down payment assistance programs, lenders with knowledge of them — and the wherewithal to help you navigate the process — are well worth the hunt.

» FIND: Best zero- and low-down-payment lenders

4. What is my interest rate?

You probably already planned to ask this mortgage question. It’s the one benchmark we all understand. Or do we? Lenders can move the needle on your mortgage interest rate a number of ways, most of them involving additional fees.

But after talking to at least a couple of lenders, you’ll get an idea of a ballpark interest rate you’ll qualify for. Let’s say it’s 6%. We’ll call that your payment interest rate because that’s what your monthly mortgage payment will be based on.

Knowing that, you’ll move on to the next — and very important — question, about the annual percentage rate, or APR.

By the way, if you’re considering an adjustable-rate mortgage rather than a fixed-rate loan, you’ll want to ask: How often is the payment interest rate adjusted? What is the maximum annual adjustment? What is the highest cap on the rate?

» MORE: Compare current mortgage rates

5. What is the annual percentage rate?

Now that you have an idea of what your payment rate will be, it’s time to find out what your annual percentage rate is. The difference between the two? The APR incorporates all of the embedded fees of the loan.

Ask your lender if any discount points are included in your APR. To make an apples-to-apples comparison among lenders, the answer you're looking for is "No." You can always decide later to buy discount points, which are extra fees you pay upfront to lower your interest rate.

When you have zero-discount-point APRs from competing lenders, you can see who has the lowest fees for the same payment rate.

In our example of receiving a 6% payment rate, you’re looking for the lowest APR based on that payment rate. Maybe one lender offers you a 6.25% APR, and another a 6.5% APR. The 6.25% APR lender is charging you fewer fees.

A higher APR isn't always a bad thing.

Say you’re buying your "forever home." If you buy discount points to lower your payment rate, you’ll have a higher APR. But after some years, you’ll make up for the additional fees by paying less in interest thanks to that lower payment rate.

» MORE: How to decide if you should — and can — skip a mortgage

6. Are you doing a hard credit check on me today?

It’s always good to know when the lender is going to perform a "hard" credit check, called a "hard inquiry." That type of payment history inquiry shows up on your credit report. Lenders need to do this to give you a firm interest rate quote.

When you’re shopping more than one lender, you’ll want these hard credit pulls to occur within a short period of time — say within a few weeks or so — to minimize the impact on your credit score.

7. Do you charge for an interest rate lock?

Once you've decided on a lender, you may want to lock in your interest rate. This ensures that it doesn’t go up — though it won't go down, either.

Some lenders charge a fee to lock in your rate. Others don’t — but the cost might be rolled into your interest rate and other lender fees. The answer you’re looking for on a typical home loan (not a construction loan) is: There’s no charge for an interest rate lock.

8. Will I have to pay mortgage insurance?

If you put down less than 20% on a conventional loan, the answer will probably be "Yes." Mortgage insurance on government-backed loans works differently. For example, read more about FHA mortgage insurance.

Even if the mortgage insurance is "lender paid," it’s likely passed on as a cost built into your mortgage payment, which increases your rate and monthly payment. You’ll want to know just how much mortgage insurance will cost and if it’s an upfront or ongoing charge, or both.

Then, ask the lender what your options are. The answer may be just, "Make a bigger down payment."

Or you may find there are other loan programs that you might qualify for that don’t require mortgage insurance.

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9. What will my monthly payment be?

You’ve probably asked this question already. But knowing what your monthly mortgage payment will be is kind of key to the whole deal, right? You’ll also want to ask if there is any prepayment penalty if you pay off the mortgage early — for instance, if you sell your home or refinance. The answer should be "No."

» MORE: Calculate your monthly mortgage payment

10. Do you have an origination fee?

An origination fee provides additional profit for the lender beyond what’s built into the interest rate. A good follow-up question: What are all of your lender fees? Be sure to specify "lender fees." They’ll know what you mean because there are other additional costs, which you'll ask about next.

These costs will be detailed in your official Loan Estimate document and your Closing Disclosure. But the sooner you know what they are, the better you can shop, compare — and prepare — for them.

11. What other costs will I pay at closing?

Fees charged by third parties, such as for an appraisal, a title search, property taxes and other closing costs, are paid at the loan signing. You can also see these costs in your Loan Estimate and Closing Disclosure.

» MORE: Understanding the Loan Estimate and Closing Disclosure

12. How — and how often — will I be updated on the loan’s progress?

Will you have a single point of contact throughout the mortgage loan process? And how will you be updated on the progress: by email, phone or an online portal? Establishing your service expectations upfront, and seeing just how eager the lender is to meet them, will give a clear point of comparison among lenders.

13. Do I have to sign all the paperwork in person?

A mortgage e-closing is likely to proceed faster than a traditional mortgage closing, and you'll probably be better informed about what’s happening every step of the way.

One other benefit of e-closings: Electronic documents can't be submitted with a missing signature. On a paper document, a missing signature might not be detected immediately, causing headaches and delays.

» MORE: Compare the best online mortgage lenders

14. How long until my loan closes?

Of course, you want to know what your target closing and move-in dates are so you can make preparations. And just as important: Ask what you should avoid doing in the meantime — like buying new furniture on credit and other loan-busting behavior.

» MORE: How long does it take to buy a house?

14 Mortgage Questions to Ask Your Lender - NerdWallet (2024)

FAQs

What not to say to a mortgage lender? ›

Here are three things to avoid saying so you don't raise red flags.
  • "The house is in bad shape." When you get a mortgage, the home is collateral for the loan. ...
  • "I'm still figuring out where my down payment money is coming from." ...
  • "I sure hope I can afford the payments after I quit my job next year."
Oct 1, 2023

What are the 4 C's that lenders are looking at? ›

Lenders consider four criteria, also known as the 4 C's: Capacity, Capital, Credit, and Collateral.

What question is a lender not allowed to ask? ›

Lenders aren't allowed to ask questions regarding sexual orientation, medical history, disabilities, political or religious beliefs and plans for family expansion.

What questions should you ask the lender before agreeing to take on a loan? ›

Eight Essential Loan Questions You Must Ask Before You Sign
  • How much do I need to borrow? ...
  • What's the loan type? ...
  • What fees are included? ...
  • What will the APR be? ...
  • How much will I end up paying? ...
  • Is there a penalty for an early payoff? ...
  • What can I do to reduce the interest rate? ...
  • Can I do better?
Jul 13, 2023

What is a red flag in mortgage? ›

Red Flag #1: When they offer you a rate that's lower than the APR. When a mortgage's APR is much higher than the actual rate, it means that the fees are a lot higher, too - and you'll be paying them over the life of your loan. A low rate might be enticing, but you have to consider the long-term cost.

Why would a lender deny a mortgage? ›

The key reasons for rejection often involve credit score issues, income shortfalls, high loan-to-value ratios, property type, or recent changes in your financial situation.

What is the major reason the lender denied the loan? ›

Key Takeaways. One common reason you would be declined for a personal loan is a poor credit history. Income and the amount of debt you already have can also be reasons a lender may reject your loan application.

Which is an example of an illegal question to ask at a mortgage application? ›

Other Lender Questions That Are Not Legal

While it may seem that a lender can ask anything, there are two topics that are illegal to require borrowers to answer: family planning and health issues.

What to watch out for when getting a mortgage? ›

What to know before buying a house
  • Mortgage prequalification and mortgage preapproval aren't the same thing. ...
  • You'll pay more without a minimum 20% down payment. ...
  • Mortgage fees should be factored in. ...
  • The higher your credit score, the better. ...
  • Lenders value job stability. ...
  • Mortgage payments must fit your budget.

What are the five C's lenders consider when approving a loan? ›

The five Cs of credit are important because lenders use these factors to determine whether to approve you for a financial product. Lenders also use these five Cs—character, capacity, capital, collateral, and conditions—to set your loan rates and loan terms.

What to do before talking to a lender? ›

How do I prepare before meeting with a mortgage lender?
  1. Strengthen your credit.
  2. Determine your budget.
  3. Understand your mortgage options.
  4. Compare rates.
  5. Get preapproved.
  6. Read the fine print.

What to say to a lender? ›

Share the basic facts about your situation and the kind(s) of loan you are considering. Ask the loan officer whether your plan makes sense to them, or whether they might recommend something a little different. If they recommend something different, ask why.

What negatively affects mortgage approval? ›

Several factors could keep you from getting a mortgage, including a low credit score or income, high debts, a spotty employment history and an insufficient down payment.

What to do before talking to a mortgage lender? ›

What To Prepare Before Talking To A Lender
  1. Proof of Identity. You should have your photo identification and your Social Security number ready when you apply for a mortgage. ...
  2. Proof of Assets. You need to show proof of any assets you own outright. ...
  3. Proof of Income. ...
  4. Proof of Employment. ...
  5. Proof for Self-Employed Individuals.
Aug 23, 2022

What is the most commonly reported complaint related to mortgage lending? ›

Poor communication, or a lack of responsiveness, is the most common complaint in the mortgage lending process.

What is the best mortgage rule? ›

According to the 28/36 rule, you should spend no more than 28% of your gross monthly income on housing and no more than 36% on all debts. Housing costs can include: Your monthly mortgage payment. Homeowners Insurance.

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