Why do I need to insure my vehicle?
The Motor Vehicle Act of 1988 mandates that every vehicle shall have an insurance policy. An insurance policy provides a blanket cover protecting you from financial losses due to accidental, theft, or otherwise. Additionally, car insurance also compensates for damages to co-passengers and other vehicles.
How much fine do I have to pay in case I do not have Car Insurance?
The first-time offence of driving without car insurance levies fine of ₹ 2000/- and/or incarceration of up to 3 months. Repeated offence will invite charges of ₹ 4000/- and/or imprisonment of up to 3 months.
What are the types of car insurance in India?
Package Car Insurance (Comprehensive Car Policy): This insurance covers a wide range of incidents, including damage to your own car, as well as other vehicles or property.
Third-Party Car Insurance: This insurance covers legal obligations that may arise due to an accident caused by the insured driver.
Usage-Based Motor Insurance: This type of policy allows drivers to pay premiums based on the number of kilometers driven.
What are the different types of vehicles that can be insured online?
For better accessibility, customers can avail of Two-Wheeler, Car Insurance, and commercial vehicle insurance online. Following a simple process of submitting the details, you can obtain the final quote before moving ahead. However, the quotes may vary depending on several factors.
What are the things to remember before buying a car insurance policy?
Select a reputed insurance provider followed by their claim settlement time and ratio. Check for the added features like garage network, cashless claims, accessibility benefits (online payments and claims). Run a comparative analysis before selecting your ideal insurance provider.
What are the stepwise procedures to get car insurance?
Follow the procedure to get car insurance online:
#1 For new car insurance click on “Get a Quote.”
#2 To renew the existing policy, click on Renew.
#3 Fill in the vehicle and your details.
#4 Select a quote.
#5 Pay the said amount, and the policy will be emailed in the pdf format.
Is it safe to buy car insurance online?
Buying insurance online is akin to shopping from any online store. The product differences apart; the entire process is like what you are exposed to with any other domain. With top-notch SSL security certifications, data privacy and security is ascertained.
How much time will it take to buy/renew a car insurance policy online?
The online car insurance policy buying process will be over before you know it. This is provided that you have all the documentation and information ready. In this case, it won’t take more than 5 minutes to complete the process. *
Once the inspection request is logged online, how long does it take to get the car policy?
It is matter of few minutes.
How do I get a copy of my car insurance policy online? Will the printout of the softcopy serve as the original document?
Your insurance policy is available on the Bajaj Allianz website, and it can be accessed and downloaded with your account details. A coloured or monochrome printout of the policy will be legible and accepted as the original copy.
How to find my car insurance policy number?
Well, the answer to this question lies in your policy documents. It is a unique 10-15digit number provided by your car insurance company. It is generally present in the insurance documents, or on the statements issued by the company.
How to check car insurance status?
The paperwork of your car insurance policy contains the data of inception and expiry of the policy. To stay updated about its status, you need to check the date of creation periodically. It is also essential to renew it before expiry.
How can the insured obtain a duplicate car insurance policy? What are the charges?
If you have lost your car insurance policy document, inform us immediately by either contacting the customer service representative at 1800-209-0144 or sending a message via live chat portal on the Bajaj Allianz website.
What are the different modes of payment accepted online? Are there different schemes?
While buying a car insurance policy online, you will be offered with various payment methods like:
● Internet Banking
● Credit card payment
● Debit card payment
● Online Wallets with UPI Payments
Is it possible to switch to a different type of car insurance plan?
You can switch to a different plan but switching your insurance policy midway is not recommended.
What is meant by Private Car?
The vehicle which is registered as private car with concerned registered authority is known as Private Car.
Contrary to popular opinion, any car that is used for domestic, residential, and social causes, including business purposes is a private car. However, the vehicles that are fitted with a carriage for loading goods for the insured individual or the passengers is not a private car
What are the discounts that can be allowed under Private Car policies?
Discounts and offers including the Claims Free Experience, Opting Voluntary Excess, Membership with Approved Automobile Associations, and Installing approved Anti-Theft Devices are applicable under private car insurance policy.
What is Roadside Assistance (RSA)?
In case your car breaks down or meets with an accident in the middle of the road without access to mechanical help nearby, the Roadside Assistance program services are available for the insured under Bajaj Allianz.
When should I opt for the Roadside Assistance service?
Any event that leaves you stranded without adequate help or assistance, like in case of a mechanical breakdown or an accident.
What is depreciation in car insurance?
Over time, any object loses its value perpetrated by factors such as age, damages, wear and tear, among others. Similarly, the reduction in the monetary value of the car due to such factors is called depreciation.
What is 'compulsory deduction/deductible/compulsory excess' under car insurance?
While executing the claim process, every insurance company deduct some amount from the final claim value. The deductible amount varies with the type of vehicle under question. The deducted amount is called a compulsory deductible.
What is a voluntary deductible?
This amount that you agree to pay in the wake of a claim executed by the policyholder. However, this amount is in addition to the compulsory deductible. Higher voluntary deductible means lower premium and vice versa.
What is the meaning of the phrase ‘legal liability of the paid driver’?
In case your driver incurs an injury or loses his life while driving your car, you are liable to pay for the losses to him or his family. At Bajaj Allianz, we will cover the cost for you at an additional premium.
Am I eligible for a discount if I am a member of the Automobile Association of India?
Provided that you state your membership status at the time of purchasing the insurance policy, you are eligible to claim a discount.
What is the period for which the car insurance policy is issued?
1*3= New
1*1=rollover
0*1= TP rollover
0*3=TP New
For a new car, a minimum of 3 years Third Party insurance policy is compulsory in addition to a 1-year of 3-year Own Damage cover. For old cars, however, a 1-year policy cover is mandated.
My motor insurance policy expired; how can I renew in case of a break-in of my policy?
Post-expiration, you can do a self-inspection of the car, upload the pictures for the review and get an instant online 4-wheeler insurance policy after successful online payment. This arrangement is, however, possible for private insurance and not applicable for TP cover.
Can I buy four wheeler insurance if I have a learner's license?
Car insurance for a holder of learner’s license is essential; a novice driver might be more vulnerable to untoward incidents. It is possible to buy insurance for a learner’s license holder, but the premium will be higher than the average
In the case of my job and place change, what happens to my motor policy?
The car insurance policy is applicable for use across the country. However, in case of an address change, it is advised to inform the insurance company to reduce friction in the claims processing, if needed.
What is an endorsem*nt? What is premium and non-premium bearing endorsem*nt?
Endorsem*nt acts as evidence of the pre-agreed edits or alterations to the insurance cover. Out of the two types of endorsem*nts, premium bearing invites extra fees for changes in the cover. On the contrary, non-premium bearing endorsem*nts do not include any charge for the same.
What changes can I make in my car insurance policy? How do I send that for an endorsem*nt?
You can submit an endorsem*nt request online for a limited number of changes. These include Address, Car, RTO, LPG or CNG Kit addition, anti-theft devices, policyholder name, car’s engine number, or even the chassis number.
What is loading in car insurance?
Loading is a type of cost added to the premium amount in the event of renewing the car insurance policy. However, the applicability of this additional amount is subject to the assessment of the policyholder’s risk continuum. In case, the risk is higher than normal, loading is added.
What is NCB, and in what way does it benefit me?
Expanded as No Claim Bonus, this form of arrangement is awarded to the policy owners if they have never lodged a claim on the policy.
I have to sell my car. Can I transfer my existing car insurance policy to the buyer?
The transfer of the existing insurance policy on your car is possible by an endorsem*nt. To complete the process, you need to submit a copy of the RC (old) and some other essential documents.
Is my NCB transferable when I change my car or insurer?
You can transfer the No Claim Bonus to the new car insurer with a few easy to do formalities. In addition to this, some insurance providers also allow the transfer of NCB to a different insurance provider.
Will my No Claim Bonus get migrated if I want to renew my car insurance with you?
Yes, of course. According to relations with Car Insurance Company, and an NCB earned through your insurer, we will gladly provide you with new and better NCB offers and discounts. We believe in providing the best service to our customers.
What are the documents required to renew my Car Insurance Policy Online?
With certain simple steps and easy processes, your Car Insurance online policy documentation is complete. We require no absolute paperwork but, in some instances where VIR is required, satisfactory documents are to be inspected and submitted on demand.
Can a customer cancel his policy during the tenure of his policy?
The four-wheeler insurance policy can be cancelled after the customer submits a cancellation request. However, it is obligatory to insure your vehicle with another provider before initiating the cancellation process. It is a seven days process, and if there is a premium overdue on the insurer’s side, it will be paid back.
Can I get my money/unused car insurance premium refunded?
Premiums are refunded with certain conditions and calculations on the pro-rata basis. We recommend you to calculate all short rates before cancelling the Car Insurance Policy because once the Car Insurance Company cancels the Policy, only then the refund is possible.
What happens if my car insurance lapses?
According to The Motor Vehicles Act, 1988, owners of uninsured vehicles can be charged with imprisonment and/or penalties. With the lapsing of the car insurance policy, all the accrued benefits are also eliminated.
What can be done to renew my car Insurance during Coronavirus Lockdown?
The process of renewing your car insurance online policy is pretty simple. Just visit the Bajaj Allianz website, click on renew, and enter all your necessary details to renew your policy. Some of those essential details are vehicle model, variant, RTO, no claim bonus, type of plan, etc.
Is my car insurance policy valid pan India?
Car Insurance is regulated by the Motor Vehicles Act, 1988 which is a nationwide legislation. Seeing to this, any car insurance policy that you purchase will be applicable in pan India provided that you renew it before the lapse date.
What risks are covered under a car insurance policy?
A comprehensive car insurance policy covers damages caused due to a variety of risks. This includes cover against collisions, theft, fire, lightning, personal accidents, calamities like earthquakes & landslides, inundation, and even third-party liabilities.
How to obtain a third party only cover?
A third party only cover is another type of insurance policy that offers you the minimum level of insurance cover. To obtain the TPO, you can either get in touch with one of our agents or follow the iterative process online.
Where can I check the details of the comprehensive car insurance policy’s cover?
All the relevant details related to the comprehensive car insurance policy cover can be found on the Bajaj Allianz website’s policy page. To get a more in-depth insight into the terms and conditions, download the policy-specific terms or wordings from the website.
Can I buy a standalone own-damage car insurance policy for my vehicle?
Yes, you can easily buy a standalone own-damage car insurance policy for protecting your vehicle. However, it is necessary for you to have a long-term third-party insurance policy with Bajaj or any other insurer.
The repair damage to my vehicle cost around ₹20,000 but my cover is of ₹15,000. Do I have to pay ₹5,000 from my pocket?
As it is clearly stated that the vehicle’s repair damage is less than your insurance cover, all of the additional amount required to repair your damaged vehicle has to be paid by you as per your car insurance online policy conditions.
What is the meaning of exclusion?
There are some conditions in the vehicle insurance policy for which the insured person does not get any claim in case of a mishap. Those conditions are termed as exclusions. If your reason for claiming is in the exclusions section, you will not get the compensation.
What do you mean by add-on cover?
If you want to customise your vehicle insurance policy for some extra benefits and protection, opt for the add-on covers. Add-on Covers by Bajaj Allianz includes 24*7 spot assistance, Engine Protector, and Lock and Key Replacement Cover., Zero Dep, Consumable expenses, Baggage Cover. Accidental medical expense.
Why do I need motor add-ons?
After accident, as per the standard Motor cover designed by co. authority some of the portion of losses are not covered. With the increase of cost of vehicle, technological advancement, this portion are getting bigger day by day through add-on cover.
Even though our policy provides a cover for the major incidents that a driver can face, apart from this, there are a few instances exclusive to a specific area or region, type of car, and so on.
Can I buy add-on covers without buying four wheeler insurance from Bajaj Allianz?
Add-on covers are always attached to the pre-existing insurance on your car. Thus, you cannot purchase add-ons without first buying a policy cover from Bajaj Allianz.
Is there any limit to the number of add-ons I can opt for with my car insurance policy?
Add-on covers provide an extra layer of security and safeguards you from additional expenditure due to unprecedented situations. Seeing to their importance, there are no restrictions to buy add-ons over your car insurance policy.
Is the person driving a car insured under the car insurance policy?
To insure the person driving the car, you need to buy car insurance policy with the Premium Personal Guard policy in addition to the comprehensive policy for your car. This provides a 360° coverage of costs for the losses to the car and the driver.
Are passengers covered by car insurance?
The personal accident policy or premium personal guard provides you with the option to inculcate the policy coverage for the passengers. In addition to the driver, this policy can insure 1 to 3 passengers.
Is the engine covered by car insurance?
The Engine Protector Add-On gives you policy coverage for the damages done to the engine. With a small addition to the car insurance online premium, you can get the extra coverage safeguarding from the engine repair expenditure.
Does car insurance cover electrical fires?
In case, the electrical fire is sourced from an accident; then it will be covered under the comprehensive insurance policy.
What is bumper to bumper car insurance?
A bumper to bumper insurance policy ignores the car’s depreciation and provides the absolute compensation of the car at the market value in case of damage or total loss. However, this policy coverage invites a higher premium.
What are electrical and non-electrical accessories? How do you calculate their value?
Electronic accessories are all the appliances in the car which run with electricity. Non-electrical accessories consist of car seat covers, wheel covers, mats and others. Both types of accessories can get protection in exchange for some extra premium over and above the standard premium.
If I have an LPG or CNG kit fitted in the car, but it’s not endorsed in the RC book, will it be covered in the policy?
Only the company or manufacturer-fitted LPG or CNG kits are included in the Registration Certificate. Bajaj Allianz cannot provide four wheeler insurance coverage for the kit that is not mentioned or addressed to in the RC.
If I purchase new accessories for my car, can I get them insured in the middle of the insurance policy term?
Any sort of additional accessory can get insurance policy coverage subject to a formal request addressed to the four wheeler insurance provider. However, the additional coverage will also lead to a higher premium.
Can I buy two policies for a single car?
Yes, having two insurance policies for a single car is possible and legal. However, one car insurance online provider will not insure one vehicle twice, so, you need to buy the following policy from a different provider. Having two insurance policies is not recommended.
Why should one have a comprehensive car insurance policy, when the law mandates insurance only for 3rd party injury, death, property loss?
Third-party insurance benefits the other affected party, but a comprehensive insurance policy will help the primary policyholder (you) recover your losses in case of an accident. A comprehensive car insurance policy ensures financial cover in case of fire, theft, accidents, earthquake, etc.
Can I pay the car insurance premium in instalments?
No, it is not possible to pay the insurance premium in instalments. If you are purchasing a car insurance policy, it is mandatory to deposit the entire premium amount in one go. No insurance provider will accept the premium in instalments.
Does the car model affect the cost of Car insurance?
Yes, the model of your car affects the final acceptable value of your car insurance. This is because the brand and model of your car decides its price and the insured sum in your policy is dependent on the cost of the car.
Does the place of residence affect the premium amount?
Yes, the geographical location has an impact on the four wheeler insurance premium. If you live in a densely populated area of the country, the chances of accidents will be more. Hence, the amount of your insurance premium will be proportional to such specific conditions.
Which factors affect/reduce the premium or insurance quote of my car?
When you buy car insurance policy, the final quote can vary because of various factors. Some of the prominent ones are:
● Car’s Model and Make
● Car’s Age
● IDV (Insured Declared Value)
● Add-on covers
● Type of four wheeler insurance cover
● No-claim bonus
● Geographical location
● Cubic Capacity
How to calculate car insurance premium?
The procedure to calculate the car insurance premium is pretty simple. Visit the Bajaj Allianz’s website and submit a few details like a car manufacturer, model, age of the car, location, the type of insurance cover along with other details. The website will calculate the premium amount for you.
Will the premium reduce if I select a lower Insured Declared Value?
Yes, the premium of your car insurance will be less if you choose a lower IDV. However, it is not recommended. Low IDV will lead to less premium for your car, but in case of theft or total loss, you will not get the correct market value for your car.
How to pay car insurance online?
Online payment of four wheeler insurance premium is the most convenient way. In addition to this, there are various modes through which you can pay your car insurance premium online like:
● Internet banking
● Debit card
● Credit card
● UPI
Will car insurance premium reduce if I do not raise a claim during the previous policy period?
With the NCB feature, the Car Insurance premium may reduce up to a specific percentage year after year, if no claim is raised. It is certainly proven to be a beneficial factor in the long term Insurance policy with the same company.
How much is my car insurance premium expected to increase with add-ons?
The increase in premium is subject to the needs, and it majorly falls within the affordable range. We provide four wheeler insurance policy services stating all add on benefits and factors, specifically suiting your vehicle type, model, age, etc. You can select and apply accordingly.
Is it possible to get a discount on the premium if I stay with a single insurer for several years?
Staying with a single insurer for several years does not entitle you for a discounted premium Car Insurance policy. It is not incorporated in the policy of the firm, but we offer other benefits which return the favour beneficially.
What is an ARAI approved car theft device?
With your own installed anti-theft device, you provide an extra security blanket for your vehicle. If ARAI approves it, your policy integrity improves, and you enjoy a relatively low car insurance premium and other additional offers and discounts.
Am I eligible for a car insurance discount if I install an anti-theft alarm and locking system?
Special discounts are specified for ARAI approved anti-theft alarm and locking systems. With the installation of the system, the Car Insurance policy premium is discounted further based on the guidelines of the insurance company. So yes you are eligible for the discount.
I have an electric car. Will I get a discount on its premium?
The Insurance Regulatory and Development Authority of India has sanctioned 15% of discounted premium rates if you buy car insurance for electric cars in comparison to general private cars. It is under the New Third Party cover premium rates.
Are there any special discounts available for handicapped people?
Very few 4 wheeler insurance providers offer special discounts for critical illness insurance to differently able insured. Various schemes are introduced by the government, which covers basic medical treatments.
What should be my first action to initiate a claim?
Let us know when you want to raise a claim on 4 wheeler insurance, and we will guide you on each step. Contact on toll-free customer care number, or your insurance agent directly on the number available with you. All the required steps will be detailed and guided.
Steps to initiate an insurance claim:
1. Inform your car insurance company or agent to inform us about your current situation.
2. Source of information could be email, call, text or an online application.
3. Filing an application and providing us with all the required information.
How do I register my claim?
Claims should be registered on the same day as the damage occurs to the insured vehicle. An immediate update with the 4 wheeler Insurance Company will be highly appreciated. Complete the claim application through an online process and let us help you further on.
Can I shift the vehicle from the spot of the incident/accident?
If you plan to claim the car insurance, do not move your vehicle from the accidental spot until after you have informed the insurance company. Take the pictures as a valid proof for the claim. If you move the vehicle, it may complicate the procedure.
What if someone else is driving my vehicle and an accident takes place?
Regular rules of the policy apply even when someone else was driving your vehicle. Act quickly and inform your agent after reporting the accident to the police, so that the car insurance online claim can be processed. Documenting the accident helps in the procedure.
What is the process to file car insurance claims in case of theft?
1. FIR filing with the police department nearest to the place of theft occurred.
2. Informing the online 4 wheeler Insurance company and submitting the claim form along with the documents required.
3. The agents allotted in your case will take the procedure forward and assist in claiming the insurance.
What documents are required to file a claim?
Documents such as claim form, Policy number, Details of 4 wheeler Insurance, Policy cover/ note copy of insurance, the original Driving license of the person driving at the time, FIR in case of an accident, RTO intimation theft application, repair bills and payment receipts for repairs and any other documents demanded for the process.
When should I report to the police?
Right after the accident. Filing the first information report with the police is the first step towards the process. It is mandatory either in case of accident or theft of the vehicle. In any situation, keep your car insurance online policy on you or in a vehicle and inform your online four wheeler insurance company.
Can I choose not to claim if the damage is minimal? What do I gain out of it?
For not claiming the minimal damage, the additional bonus or discount is accumulated with the NCB, next year. It provides you with minimal cost of the premium on your car insurance policy and lesser repair amounts too. It benefits you in the long term.
If I lodge my claim after the vehicle insurance policy expires for the event that occurred during the policy term, will the claim be valid?
The claim will be verified even after the policy expires because the incident which occurred is within the timeline of the car insurance policy. You are eligible for the claiming process, as the claim will be valid with the Insurance Company.
How much time does it take for a claim to be settled?
The timeline for a claim to settle is dependent on the extent and type of the online car insurance policy. For a simple damage claim, the process is rather simple and can be settled on the same day. For more convoluted issues, the proceedings can be delayed based on the requirements of the documents.
What is the meaning of cashless car insurance claims?
With the tie-ups with the selected garages, most Insurance companies provide cashless car insurance policies. In this type of policy, the insurance company directly pays the garage for the repairs. But the parts which are not covered under the policy are payable by you.
Where can I view the list of cashless garages in my city?
It is a straightforward process to locate our garages in your current city:
1. Go to our website
2. Go to the options menu > go to the Level 1 option > select Branch Locator
3. Branch Allianz locator > select Find a Network Garage > select Bajaj Allianz map
You can punch your pin code, and our garages will be presented on your screen.
Can I select a garage of my choice for repairs?
You can, and we will reimburse you for your expenses at the garages of your choices. However, if the customers need our assistance to explore the garages in our network, our team can also provide the pick service.
What is the meaning of reimbursem*nt claims?
The Reimbursem*nt claim underlines the process whereby a customer claims the insurance amount after paying himself for the repairs done on the vehicle. The claim amount is reimbursed based on invoices submitted by the customer with the car insurance company.
What to do in case of an Own Damage Claim?
First and foremost, inform the police and document the situation, if you can. In case of an accident, do not move the vehicle and inform the agent or car insurance company to inspect. Documents requested should be submitted depending on the claim.
What is Constructive Total Loss in car insurance policy?
The term CTL is accorded to a situation when the monetary extent of the loss or damage to your vehicle is higher than 75% of Insured Declared Value or IDV of the vehicle stated in the four-wheeler insurance policy.
How many times can we claim four wheeler insurance in a year?
It depends upon the car insurance company or on the exhaustion of IDV. Further, is the prerogative of the insurance company whether to allow multiple claims or not. More details about the claims are mentioned in the policy documents.
How can I cancel my claim?
You can contact your car insurance company or your agent to cancel your claim. Your agent will be available to help you through the process. If not this, then you can also use our online services
Contact us on: bajajallianz.com.
Services Chat: +91 75072-45858
Customer care: 1800-209-0144
In what scenarios can I make a personal accident claim?
Personal accident claims can be raised only when you are the owner of the vehicle, driving the car yourself. Also, it applies when the car insurance policy of the vehicle is in your name.
Are Car Insurance Claims Taxable?
In general, car insurance claims are not taxable.
Will Car Insurance Increase After Claim?
It's possible for car insurance premiums to increase after filing a claim, depending on the circ*mstances of the claim and the insurance company's policies.
