We're sorry for the inconvenience and appreciate your patience. For more information and updates on when the site will be available again, please visit techcheck.cengage.com
FAQs
How long is Cengage maintenance? ›
Maintenance. To perform system maintenance, backup and upgrade functions, there will be approximately eight (8) hours of scheduled maintenance downtime per quarter. Maintenance, backup and upgrades will be scheduled during a low-usage time, typically Sunday mornings.
Is Cengage down right now? ›Current Cengage status is UP.
Why will my Cengage not load? ›This could be the result of a technical problem, a limitation, or user error. When you click a link to a MindTap course or activity from your LMS, the link doesn't open a new browser window with the course or learning activity. A General Error message displays and the action you were attempting is not successful.
Why is my Cengage assignment not loading? ›Resolution. Try to open the assignment first by clicking the assignment link in your LMS. If doing so shows the same message again, notify your instructor. A specific error in setting up the integration between WebAssign and your LMS can cause this problem.
Is Cengage offline? ›Cengage Read lets you study whenever and wherever you want with online and offline mobile access to your eBook.
Does Cengage have anti cheating? ›Adjust your assignment settings to deter cheating or encourage collaboration. You can specify if question values are randomized, whether to show one question at a time or the entire assignment, and whether questions are shown in the same order as in the Assignment Editor or in random order.
Why is Cengage so slow? ›Often, this is because a large assignment has been configured to display all questions at once. A large assignment: has many questions, or. has a few questions with many question parts, or.
Why did Cengage charge me $1 on my credit card? ›Why do I see a $1 charge on my credit card? The $1 charge that you see that is associated with your order is a pre-authorization charge. This charge can sometimes appear on your credit card, even when the order itself was cancelled, failed, or was rejected for whatever reason.
Is Cengage customer service 24 hours? ›Customer Support. available 24/7.
Why isn't Cengage letting me log in? ›If you can't sign in to WebAssign, try the following steps to solve the problem. Check Sign In or ask your instructor if you should use your school's learning management system or authentication server to access WebAssign. Check your internet connectivity. If needed, submit a request to Customer Support.
Why is Cengage not working on Chrome? ›
Allow JavaScript in Chrome
In the unlikely event that JavaScript was turned off, re-enable it for your Cengage learning content to work correctly. Go to chrome://settings/content/javascript . Select Sites can use JavaScript.
You are eligible for free Cengage Unlimited access if your school has been affected by COVID-19.
- You are eligible for free Cengage Unlimited access if your school has been affected by COVID-19.
- SUPPORT: cengage.com/covid-19-support-student.
- 1 Log In or Create an Account.
- Go to login.cengage.com.
- OR.
- 2 Start Your Free Access.
Students can attempt up to three different versions of each question and receive immediate grading and feedback. Students have one attempt to answer each question.
Does Cengage track how long you read? ›Reading assignments are not graded, but your professor can see if you have accessed your eBook and for how long.
Can I call Cengage? › Why does Cengage take so long to load? ›Assignment Loads Slowly
Often, this is because a large assignment has been configured to display all questions at once.
Temporary access periods are one full day for every week of the course, up to a maximum of 14 days. The temporary access period starts on the first day of the course (set by the instructor) - NOT the first day you enroll in the course. Temporary access periods cannot be paused or moved to the end of the course.