In a nutshell, what is it?
An international Visa Classic* credit card that allows secure online and in-store purchases and cash withdrawals from ATMs worldwide. All with a free refund period for your expensesand purchaseprotection insurance (including online).
- A credit card accepted worldwide.
- A free refund period of the following month.
- A spending limit of up to EUR 5,000.
- Purchase guarantee insurance, including online.
- All for just 2.25 euros per month (i.e. 27 euros per year).*
To apply foryour credit card, please read the information to the bottom of the page.
*Free for the first year and 50% off thereafter for Hello4You members up to and including age 27. Renewed every 3 years.
Pay everywhere and in complete security
With the Hello credit card, you have a minimum monthly spending of EUR 250 and up to EUR 5,000, subject toapproval of your application. Once a month, the amount of expenditure is automatically debited from your Hello or Hello4You Payment Account.
Pay easily around the world, even outside Europe, and at a lower cost than with your debit card when you pay in foreign currencies (list of fees).
Withdrawing money from ATMs in Belgium and around the world is also possible (up to a maximum of EUR 620 every four days), taking into account the costs this entails.Which payment card to use, when and in which situation?Compare the costs linked to the use of your different cards: see fee and comparison.
Deposits and car rental
You don't need to block some of the money you have in your payment account when making your bookings: your credit card covers the deposit for a rental car, hotel, etc. You keep your budget fully available.Also remember that with your Visa Classic credit card, you benefit from numerous discounts** with the car rental company Avis.
**By clicking on this link, you will be leaving the secure Hello bank! environment. and will be redirected to an external website that is not linked to or affiliated with Hello bank!. Please note that Hello bank! has not reviewed this third-party site and assumes no responsibility for the content, information, products or services offered on this site or for its level of security. Please contact the owner of the third-party site if you have any questions regarding the use of this site.
Manage your cards in the app
Keep an eye on your spending at all times: overview of transactions and available balance. And manage your card settings yourself: temporary blocking, activation/deactivation of contactless payments, online or outside Europe, adjustment of temporary spending limits, etc. Changes that take effect immediately.
We protect your purchases
TheHello credit card includes 2 free guarantee/purchase protection insurancepolicies.
- In-store purchases – Get compensation of up to 3,000 euros per claim for accidental damage or theft of your purchase, paid for with your credit card. Coverage for 120 days from date of purchase or delivery. Main risks not covered: simple loss or disappearance of the insured item.
- Online purchases – Get compensation of up to 1,000 euros per claim for non-delivery, non-compliant or faulty delivery of online purchases paid for with your credit card. Coverage for 90 days after purchase. Main risks not covered: non-delivery of the insured item in the event of a strike by the post office or delivery service;
AG Insurance's Classic Card Insurancegroup insurance policy, which is governed by Belgian law, is automatic and freeof charge. The policy ends in the event that the insured credit card is notrenewed, is cancelled, or if the collective insurance contract is terminated,regardless of the reason. Once your membership is terminated, coverage alsoends, including for goods you have already paid for with the card. To find outthe exact scope of coverage, limits and membership conditions, please consultthe information document (FR - NL) and the general terms and conditions (FR - NL) of the insurance. In the event of a complaint, please contact theComplaints Management Department of BNP Paribas Fortis (JQABD), Montagne duParc/Warandeberg 3, B-1000 Brussels–gestiondesplaintes@bnpparibasfortis.com– Tel. +32 (0)2 228 72 18. If youare not satisfied with the proposed solution, please contact the InsuranceOmbudsman, 35 Square de Meeûs, 1000 Brussels– Tel. _32 (0)2 547 5871– Fax +32 (0)2 547 59 75– www.ombudsman-insurance.be. Click hereto access the full complaints procedure.
Apply for your Hello Credit card
Contact the Hello Team at + 32 2 433 41 45 (from Monday till Friday from 7 am until 10 pm, and on Saturdays from 9 am until 5 pm).
Thiscard is only available to Hello bank! customers, subject to acceptance of theapplication.
Not a customer yet? Click on "Open an account" and register in under 4 minutes!
The Hello Visa Classic credit card offer isvalid subject to acceptance of your application by BNP Paribas Fortis SA, thecard issuer.
BNPParibas Fortis SA, Montagne du Parc 3, B-1000 Brussels – RPM Brussels – VAT BE0403.199.702. registered under FSMA No. 25.879A, Rue du Congrès 12 – 14, 1000Brussels, and acting as a tied insurance agent for AG Insurance SA. BNP ParibasFortis SA holds a stake of over 10% in AG Insurance SA, Bd E. Jacqmain 53,B-1000 Brussels – RPM Brussels – VAT BE 0404.494.849 – www.aginsurance.be, aBelgian insurance company authorized under code n° 0079, under the supervisionof the National Bank of Belgium, Bd de Berlaimont 14, 1000 Brussels.
Lost, stolen? Don’t panic. Call the Card Stop service immediately on +32 (0) 78/170 170 to avoid any abuse. Card Stop is available 24/7.You’ll need to notify the loss or theft to the police within 24hrs, then contact your Hello Team who will ensure your card is replaced(+32 (0) 2/433 41 45).
