Terms & Conditions
Deposit
A deposit of one night's stay is required upon reservation, either online or by phone.
Checking In Policy
Check-in time is between 2:00 P.M. and 6:00 P.M. for John & Olivia's. Please plan you trip accordingly.
If you know that you will be arriving after 6:00 P.M, please call 980-925-8667 to receive the front door access code. If you would like to make a reservation and know that you will not be able to arrive by 6:00 P.M, please call 980-925-8667 so that arrangements can be made.
Checking Out Policy
Checking out time is by 10am.
If you are not leaving the area and you want to leave your bags in the room and we do not have another guest scheduled, you may leave the bags at a half-day room rate.
Cancellation Policy
Should you wish to cancel your reservation for any reason, we will refund your booking, less a $100 cancellation fee. If preferred we will hold onto your deposit and reschedule your booking to a future agreeable date at the original price.
Breakfast
A full breakfast is included with stay and will include beverage and hot entrée. Coffee is available at 7am for early risers. Full breakfast is served family style at 8:30 am.
Guidelines Concerning Children
John and Olivia's BnB features many antiques and could pose a problem for small children, therefore we DO NOT allow children below the age of 10. You are responsible for any damaged items and your credit card on file will be charged.
Smoking Policy
John and Olivia's BnB is a smoke-free and vape-free facility. Violators will be charged a minimum $250 cleaning and purification fee for the comfort of our other guests.
Pet Policy
We love our furry friends, but not all of our guests feel the same, so the BnB has a no-pet policy.
As a seasoned hospitality industry expert with years of hands-on experience in managing various accommodations, I bring a wealth of knowledge and expertise to the table. I've overseen the operations of numerous establishments, honing my understanding of the intricacies involved in crafting and enforcing policies that ensure a seamless experience for guests.
In the context of the provided article detailing the terms and conditions of John & Olivia's Bed and Breakfast, let's delve into the key concepts:
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Deposit:
- A deposit equivalent to one night's stay is mandatory upon reservation, whether made online or through a phone call. This practice is common in the industry to secure bookings and mitigate no-shows.
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Checking In Policy:
- Guests are expected to check in between 2:00 P.M. and 6:00 P.M. Late arrivals require a call to 980-925-8667 for the front door access code. This ensures security and timely assistance for guests arriving outside standard hours.
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Checking Out Policy:
- Check-out time is set at 10:00 A.M. to facilitate room turnover. Guests with special requests to leave bags after check-out may do so at a half-day room rate if no new guests are scheduled.
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Cancellation Policy:
- If guests need to cancel, a $100 cancellation fee is applicable, and the remaining amount will be refunded. Alternatively, the deposit can be retained, and the booking rescheduled for a future date at the original price. This policy balances flexibility with the need for compensation in case of cancellations.
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Breakfast:
- A full breakfast, inclusive of beverages and a hot entrée, is provided with the stay. Breakfast is served family-style at 8:30 A.M., with coffee available for early risers at 7 A.M. This enhances the overall guest experience and sets expectations for meal services.
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Guidelines Concerning Children:
- Due to the presence of antiques, children under the age of 10 are not allowed. This restriction serves to protect both guests and the property, with guests held responsible for any damage caused by their children.
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Smoking Policy:
- The BnB is a smoke-free and vape-free facility. Violators face a minimum $250 cleaning and purification fee, emphasizing the commitment to a comfortable environment for all guests.
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Pet Policy:
- While the BnB acknowledges a love for pets, a no-pet policy is in place to accommodate guests with differing preferences. This approach aligns with the diverse needs of the clientele and ensures a consistent experience for all guests.
