Northwestern Mutual Life Insurance Review 2024 (2024)

Personal Finance Insurance Life Insurance

Written by Alani Asis and Lina Roby; reviewed by Evelyn He

2023-03-17T21:52:52Z

  • Life insurance plans
  • Additional coverage options
  • Northwestern Mutualvs. the competition
  • File a claim with Northwestern Mutual?
  • Northwestern Mutual cost
  • Is Northwestern Mutual trustworthy?
  • Methodology
  • FAQs
Northwestern Mutual Life Insurance Review 2024 (1) Northwestern Mutual Life Insurance Review 2024 (2)

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Northwestern Mutual was established in 1859 by Samuel S. Daggett in Wisconsin. It ranks #4 in JD Power's life insurance customer satisfaction survey. It is also one of our top picks for the best life insurance companies.

Northwestern Mutual Life Insurance

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JD Power Customer Satisfaction Rating

790

AM Best Financial Strength Rating

A++ (Superior)

Pros

  • Strong financial stability rating
  • High customer satisfaction
  • Company offers advising and financial planning

Cons

  • No easy way to get a quote to compare prices
  • Life insurance agents may not be able to effectively discuss the full range of available Northwestern Mutual life insurance products

Product Details

  • 5/5 for claims satisfaction according to JD Power
  • Offers whole, universal, variable universal, and term life insurance policies

Life insurance plans from Northwestern Mutual

Northwestern Mutual offers both term and permanent life insurance policies. The term life policies available are level term, where you can choose a coverage period of 10 or 20 years, and annual renewable term life insurance. Northwestern Mutual's term life policies are also convertible. You can switch your term life policy to a permanent one without a medical exam.

Northwestern Mutual offers three types of permanent life insurance that pay a death benefit, build cash value, and offer the opportunity to receive dividends: whole life, universal life, and variable life insurance.

  • Level term life insurance —This temporary policy allows you to select a term period of 10- or 20-years.
  • Annually renewable term life insurance —This policy lasts until you cancel your policy or reach a certain age. Factors like age and health will be considered when you first purchase this policy and will increase over time.
  • Whole life insurance —This permanent policy pays a death benefit and offers cash value with annual dividends. You pay a fixed premium for this type of coverage.
  • Universal life insurance —This permanent policy guarantees a death benefit and allows you to earn cash value. Unlike a whole life policy, your cash value will grow based on money market rates. You also have more flexibility regarding when and how much you pay in premiums.
  • Variable life insurance —This permanent policy gives you agency over your cash value by allowing you to choose where to invest.

There are two types of life insurance: permanent life and term life. Term life insurance lasts for a specified period. When it's up, you can reapply for coverage, but the premiums most likely will go up as you age.

Permanent life insurance never expires, has a death benefit for your beneficiaries, and a cash value that you can use during your lifetime. Some financial advisors recommend a combination of term and permanent life insurance.

Types of Term Life InsuranceTypes of Permanent Life Insurance
Level premiumWhole life
Annual renewal (ART)Universal life
Return of PremiumGuaranteed Universal
ConvertibleIndexed Universal
Group life insuranceVariable life
Guaranteed issueVariable universal life
Simplified issue
Final expense

Additional coverage options from Northwestern Mutual

Northwestern Mutual offers these additional policy options as well:

  • Disability insurance —This policy protects you by replacing a portion of your income if you become too sick or injured to work.
  • Long term care coverage —This policy covers the cost of assisted care when you are no longer able to care for yourself. This includes care provided by nursing homes, adult day care centers, or home aides.

Northwestern Mutualvs. the competition

Northwestern Mutual Life Insurance Review 2024 (4)

Northwestern Mutual

Northwestern Mutual Life Insurance Review 2024 (5)

New York Life

Northwestern Mutual Life Insurance Review 2024 (6)

MassMutual
AvailabilityNational presenceNational presenceNational presence
Types of insurance offeredTerm, whole, universal, variable lifeTerm, whole, universal, variable lifeTerm, whole, universal, variable life
Claims and customer satisfaction
  • Ranked #3 in J.D. Power's life insurance customer satisfaction
  • Ranked #9 in J.D. Power's life insurance customer satisfaction
  • Ranked #7 in J.D. Power's life insurance customer satisfaction

Northwestern Mutual , New York Life, and MassMutual are established life insurance carriers whose services are offered nationwide. All providers have term, whole, universal, and variable life products. Northwestern is ranked the highest among its three competitors. However, it does not have an easy online quoting tool like MassMutual does.

How do I file a claim with Northwestern Mutual?

Northwestern Mutual allows customers to file claims online for life insurance, disability claims, and long-term care. If you need further assistance or can't find your paperwork, you can also call a Northwestern Mutual representative and file your claim over the phone at (800) 388-8123.

How much does insurance from Northwestern Mutual cost?

The cost of your term life insurance will depend on your age, health, the amount of coverage you need, and the length of your policy. However, Northwestern Mutual term life insurance is relatively affordable— usually less than a dollar a day. According to the insurer, a $500,000 policy covering you up to age 80 for a 35-year-old female would cost about $22 a month. A 35-year-old male would cost about $26 a month. According to Insider's average cost of life insurance data, the cost of life insurance can range anywhere from about $40 to $50 per month.

Is Northwestern Mutual trustworthy?

We checked the NAIC Complaint Index for complaints against Northwestern Mutual. The company has significantly fewer complaints filed against it compared to other top insurers.

Northwestern Mutual's financial stability is strong, with an AM Best rating of A++ (Superior). While it's a legitimate insurance provider, it's important to do your own research to ensure Northwestern Mutual is the right insurance company for you.

Methodology

We review a wide range of life insurance providers from the top companies to smaller startups. Our goal is to help customers find the right fit. As such, we look at several factors when rating life insurance providers. Policy types, average premiums, waiting periods, and standard exclusions are just a few of the things we use. You can read more about our methodology for life insurance ratings here.

FAQs

Where is Northwestern Mutual available?

Northwestern Mutual is available in all 50 states including the District of Columbia.

How do I register for a Northwestern Mutual account?

You can register for a Northwestern Mutual account by using its online portal. With a Northwestern Mutual account, you get access to your financial summary, you can manage your accounts, and you can make payments online.

How do I get a quote from Northwestern Mutual?

Northwestern Mutual doesn't have an online quoting tool, so you'll have to get in touch with a financial advisor. Complete Northwestern Mutual's questionnaire to get matched with an advisor, or you can search for a financial advisor if you're looking for someone specific.

Northwestern Mutual Life Insurance Review 2024 (7)

Alani Asis

Personal Finance Reviews Fellow

Alani Asis is a Personal Finance Reviews Fellow who covers life, automotive, and homeowners insurance. Prior to Insider, Alani was a Mortgage Support Specialist and a personal finance freelance writer based in Hawai'i. You can reach her via email at aasis@businessinsider.com or through Twitter @AlaniAsis.

Northwestern Mutual Life Insurance Review 2024 (8)

Lina Roby

Insurance Editor, LIA, MLO

Lina Roby (she/her) was a Personal Finance Insurance editor at Insider. She covered pet, travel, auto, and other common insurance products. She is also a licensed property & casualty insurance agent. Her goal is to help readers make informed decisions for all their insurance needs and plan for the unexpected, especially in a constantly evolving insurance marketplace. As a licensed insurance agent, she worked closely with clients and insurance carriers to quote and bind homeowners, auto, liability, and other insurance plans for personal and business. As a licensed mortgage loan originator, she was also able to more effectively quote and bind homeowners insurance policies meeting mortgage lender requirements. With a love for writing, she has also assisted with marketing for her local insurance marketplace.

Northwestern Mutual Life Insurance Review 2024 (9)

Evelyn He

Compliance and Operations Associate

Evelyn He is a compliance and operations associate at Business Insider who supports the Personal Finance Insider team. Personal Finance Insider is Business Insider's personal finance section that incorporates affiliate and commerce partnerships into the news, insights, and advice about money that Business Insider readers already know and love.The compliance team's mission is to provide readers with stories that are fact-checked and current, so they can make informed financial decisions. The team also works to minimize risk for partners by making sure language is clear, precise, and fully compliant with regulatory and partner marketing guidelines that align with the editorial team.Before joining Business Insider, she served in various legal and compliance roles in different industries, including the legal and pharmaceutical industries.Evelyn obtained her M.S. degree in Marketing at Boston University in 2022. Prior to combining and consolidating her knowledge of law and business, she spent one year finishing 1L courses at Suffolk University Law School to further her legal knowledge. She has also completed MBA business law courses while working on her Bachelor of Business Administration in Management at the University of Massachusetts, Amherst.Outside of work, she enjoys spending time with her 15-year-old Shih Tzu named Money, and her 5-year-old Bichon named Tibber.

Top Offers From Our Partners

Northwestern Mutual Life Insurance Review 2024 (10)

Capital One 360 Performance Savings Annual Percentage Yield (APY): 4.35% Minimum Deposit Amount: $0

Editorial Note: Any opinions, analyses, reviews, or recommendations expressed in this article are the author’s alone, and have not been reviewed, approved, or otherwise endorsed by any card issuer. Read our editorial standards.

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FAQs

Northwestern Mutual Life Insurance Review 2024? ›

Northwestern Mutual has the highest possible financial strength rating from AM Best. An A++ (Superior) rating indicates that the company has a generally positive history of paying out claims and satisfying its financial obligations.

Is Northwestern Mutual good for life insurance? ›

Northwestern Mutual is the largest life insurance company in the United States and has an excellent financial strength rating. It offers all major types of coverage: Term, whole, universal and variable universal life.

Can Northwestern Mutual be trusted? ›

Today, Northwestern Mutual maintains the highest marks for financial strength from AM Best, Fitch, Moody's and S&P. The insurance provider, which also offers investment accounts and financial planning, has 4.9 million clients, 97% of whom stay with the company from year to year.

Who is the most trustworthy life insurance company? ›

Top life insurance companies
CompanyBest forAM Best Financial Strength Rating
Mutual of OmahaDigital accessibilityA+ (Superior)
NationwideCustomer satisfactionA+ (Superior)
Northwestern MutualUniversal life insuranceA++ (Superior)
PrudentialPolicy personalizationA+ (Superior)
3 more rows

What is the dividend rate for Northwestern Mutual in 2024? ›

The balance is credited with the current dividend interest rate (5.15% for most policies in 2024) to determine the end-of-year accumulated value.

What is the Northwestern Mutual Controversy? ›

In 2015, claims were brought against Northwestern Mutual for illegally changing how it calculated dividends on deferred, fixed annuities, reducing yearly payouts to 4000 current and 29,000 former annuity owners. The change had been made in 1985. Northwestern agreed to pay $84 million dollars to settle the lawsuit.

Why are advisors leaving Northwestern Mutual? ›

These advisors were seeking “something more,” such as: The desire to move away from a “sales-driven, insurance-first” culture to one that puts a less limiting wealth management ethos first. Access to more modern technology, better trading tools and the products and services that appeal to higher net worth clients.

What happens when you quit Northwestern Mutual? ›

If you have a 401(k), you'll have to decide what to do with those funds. At this point, you really have three options: leave the account as is indefinitely, leave the account as is for now and roll the funds into a new 401(k) when you find a new job or roll the money into an IRA.

Who is Northwestern Mutual's biggest competitor? ›

Top 10 Northwestern Mutual competitors
  • Meanwhile.
  • New York Life Insurance Company.
  • PocketNest.
  • Bestow.
  • Osaic.
  • Symetra.
  • Voya Financial.
  • Ameriprise Financial.

Can you cash out a Northwestern Mutual life insurance? ›

Can you cash out whole life insurance? Yes, there are several ways you can tap into the value of your whole life policy. The best option for you will depend on several things like whether you want to keep your coverage or not and how much money you want to access.

What is the #1 life insurance company? ›

Pacific Life's variable universal life insurance earned top marks in our analysis. We found that it has highly reliable illustrations for its VUL policies and very competitive costs. We also like that its VUL policies can build cash value relatively quickly. Very cost-competitive for most cash value policies.

What is the life insurance outlook for 2024? ›

US life insurers are expected to see a benefit to investment income amid high interest rates in 2024, but investors will likely still be watching for potential issues related to their commercial real estate portfolios, according to S&P Global Market Intelligence.

What is the #1 insurance in America? ›

1. State Farm. State Farm is the largest car insurance provider in the US, accounting for almost 17% of the overall market. The figure is equivalent to over $8 billion more in direct written premiums compared to the next-ranked insurer.

How strong is Northwestern Mutual? ›

About Northwestern Mutual

Northwestern Mutual ranked 111 on the 2023 FORTUNE 500 and was recognized by FORTUNE® as one of the "World's Most Admired" life insurance companies in 2024.

What is the retirement age for Northwestern Mutual? ›

You'll get 100 percent of your benefit if you're able to hold out until your full retirement age (FRA), which is 67 for those born in 1960 or later.

What is the retention rate of Northwestern Mutual? ›

"We are especially proud of the high marks we earn from our policyowners as evidenced by our nearly 97% retention rate."

What is Northwestern Mutual best known for? ›

Northwestern Mutual ranked 111 on the 2023 FORTUNE 500 and was recognized by FORTUNE® as one of the "World's Most Admired" life insurance companies in 2024.

What rating is Northwestern Mutual? ›

01Ratings
RatingActionType
AA+AffirmedLong Term Issuer Default Rating
AAAAffirmedLong Term Insurer Financial Strength

What is Northwestern Mutual known for? ›

In 1857, we began as a Wisconsin-based insurance company, a “mutual” established for the benefit of its policyowners. Today, we're one of America's premier companies, and we're still a mutual with a unique culture deeply dedicated to helping people achieve financial security. the life insurance industry.

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