Philips Hue’s latest update doesn’t solve its bridge problem (2024)

With its latest app update, Signify-owned Philips Hue now lets you have two or more Hue Bridges tied to a single Hue account, but that doesn’t fix the biggest limitation of the Hue Bridge: its 50-device limit.

The Hue update went live this week (as first noted by HueBlog), and it adds the new option under the “My account setting.” Here’s how it’s described in the app: “Multiple bridges per account using Hue Homes. Always out of home control.”

The key detail here is “out of home control;” namely, you must sign in to your Hue account to control your Hue lights when you’re away from home, and up until now, you could only assign one Hue Bridge per Hue account.

Previously, users with more than 50 Hue devices–and thus, more than one Hue Bridge–had to create separate Hue accounts to control their lights when they were away. Now, Hue users with more than one bridge at home no longer need to juggle accounts when trying to control their lights while they’re out and about.

That’s a step in the right direction, but it doesn’t change the fact that the Zigbee-enabled Hue Bridge only supports a maximum of 50 devices, and dealing with more than a single bridge is a royal pain. (Yes, first-world problems, but still.)The Zigbee protocol that the Philips Hue system is based on generally supports up to 250 nodes. It’s feasible to have Zigbee networks with more than 250 nodes, but that can become more complicated than a DIY system such as Hue should be.

Fifty Hue devices might sound like a lot, but it’s surprisingly easy to reach that limit; after all, most of us have more than one light in each room (my kitchen, for example, has six Hue bulbs, as well as an under-counter light strip.) And you can have Hue lights indoors as well as outside–on your porch, outside exterior doors, and in your landscaping. Also, you’ll need to consider that the device limit includes Hue accessories, such as buttons, motion sensors, dimmer switches, and third-party Friends of Hue devices. If you’re all-in with Hue lighting, you might hit that 50-device pretty quickly. (You actually can cram more than 50 devices on a single Hue Bridge; 63 is the hard limit. But once you cross the 50 mark, reliability can take a nosedive).

Version 4.0 of the Hue app added the ability to quickly switch between two bridges, but there’s still a virtual wall between the Hue devices on one bridge and the Hue devices on another. In other words, you can’t tap a button to control all your Hue lights across two bridges simultaneously, nor can a single automation include Hue lights across both bridges.

Luckily, there are workarounds, such as third-party apps like iConnectHue that seamlessly support two Hue bridges. Apple’s HomeKit platform will also let you add and control multiple Hue bridges at once. Still, it’s vexing that the official Hue app only allows you to control one Hue bridge at a time.

Hue creator and head of technology George Yianni addressed the Hue bridge’s 50-device limit at last year’s IFA conference in Berlin, where Hue app version 4.0 was first announced. Here’s what he said at the time:

We keep the limit the way it is for now because we don’t want to compromise the reliability. This limit that we have at 50, that really lets us guarantee no matter how your home setup is made that it will work really well.

That logic makes perfect sense, but it also leaves the Hue ecosystem with (as one Reddit user described it) with an inherent “scalability” problem. Indeed, there’s a lengthy thread at the Hue subreddit riddled with complaints from dedicated Hue users looking for elegant ways to control multiple Hue bridges simultaneously. Unfortunately, there aren’t any silver bullets so far.

It’s not clear if Hue is actively working on better ways to extend the 50-device limit of the Hue Bridge, or whether it’s even possible to do so without releasing all-new hardware. I’ve reached out to Hue for comment.

Philips Hue’s latest update doesn’t solve its bridge problem (2024)

FAQs

Why is my Hue Bridge not working? ›

A simple restart of your Hue Bridge can often solve connectivity issues. To do this, unplug it from the power source, wait for about 30 seconds, and then plug it back in. This restart will not affect your configuration settings, making it an easy solution for any future issues that may arise.

How do I force Hue Bridge to update? ›

Want to make sure you get the updates immediately? Enable automatic updates for your Philips Hue system in the Hue app (Settings > Software update > Automatic update).

Why won't the Hue app find the bridge? ›

If you're on a different network than Hue Bridge, the app can't locate it. Discover the same network by visiting meethue.com. A damaged Ethernet cable can disrupt your router and Hue Bridge. Check the internet connection by connecting the cable to a computer.

How do I reboot my Hue Bridge? ›

Remove the Ethernet cable from the bridge. Turn the bridge upside down. Locate the reset button, which is recessed beneath a small hole. Using a pointed tool such as a pin or paperclip, press and hold the reset button for 5 seconds.

Will Philips Hue work without bridge? ›

However, the Hue Bridge is not required to use Philips Hue smart lighting. Most Philips Hue smart lights are Bluetooth-enabled (look for the symbol on the packaging) and can be controlled with the Philips Hue Bluetooth app without a Hue Bridge — but a Bluetooth setup does come with some limitations.

What is the difference between Hue Bridge v1 and v2? ›

There are two types of Hue Bridges, generally referred to as v1 (the rounded version) and v2 (the squared version). The difference between the two generations of bridges is that the v2 bridge added support for Apple HomeKit and the CLIP v2 API see next paragraph. Both bridges are fully supported by this binding.

How long does Hue update take? ›

The hub will usually update within 2-5 minutes; it may take longer since this is entirely dependent on your Internet speed. The bulbs will usually update within 1-6 hours. However, in some cases, the bulbs may take up to 12 hours to update.

How many versions of the Hue Bridge are there? ›

1st Generation / 2nd Generation

There are two versions of the Hue Bridge, the 1st generation and the 2nd generation. The 1st gen bridge works the same as the 2nd gen with the exception of Apple HomeKit.

How do I know if my Hue Bridge is working? ›

1 - First light means your bridge is getting power. If this light isn't on, make sure your bridge power adapter is plugged in. 3 - The third light means that your Philips Hue has internet connectivity. As the one above it must be fixed meaning it has the internet connection.

How do I add a new bridge to my Philips Hue? ›

Set up the Philips Hue Bridge in 5 steps

Plug the bridge into the socket. Connect the bridge to your router or modem with the included Ethernet cable. If you have separate light bulbs in the starter pack, screw the light bulbs into existing fixtures.

What happens if I reset Hue Bridge? ›

A factory reset on your Philips Hue Bridge will delete all lights and scenes, and then start your setup again from scratch.

How do I troubleshoot my Philips Hue? ›

Restart the bridge if necessary. If your Philips Hue lights are unreachable, check that the switches are on, keep the bulbs within range of each other, and ensure they're on the same Wi-Fi network. Rebooting your Wi-Fi router may also help.

How do I reset my Hue Bridge Homekit? ›

How to reset Philips Hue Bridge
  1. Open Philips Hue app.
  2. Head to 'setting'.
  3. Click 'Hue Bridge'.
  4. Scroll down to 'delete' option.
  5. Delete that bridge by clicking 'delete' option.

How do I reconnect to the Hue Bridge? ›

Launch the hue app from the home screen. If you get a message that states “cannot connect to bridge”, hit “cancel” > tap Find Bridge. On the bridge, press the center button to link the bridge with the App.

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