Shipping Info (2024)

Table of Contents
Need Help? Customer Service FAQs

Shipping Options
Life is good® offers everyday FREE Shipping & Returns on standard packages shipped to US addresses only. Free Shipping does not apply to perishable goods such as Life is good@ Coffee. Orders that contain both coffee and apparel qualify for free shipping.

US addresses:
Standard Shipping (2-6 business days) - Free!
2 Day (2 business days) - $16.00
Next Day (1 business day) - $25.00
Saturday Delivery (Call 1-888-339-2987)

Canada addresses:
Standard - $10.00
2nd Day Air - $60.00
Next Day Air - $70.00

Tracking a Package
After placing your order, you will receive a receipt and confirmation of your order. You can log into your account at any time to track the status of your order. You will receive an email when your order has shipped, and you can then view your tracking number online in your account area.


Back Orders
All items shown on the website are currently available. Some items may be missing sizes, and this will be indicated when you choose the item. If a size is out of stock, you will not be able to select the sizes that are unavailable.


At times, items sell very quickly and we may generate a back order. If this happens, you will be notified via email and you will have a series of options. You will be given the date the item will be available, and you will be asked if you want to wait for the item. We can ship what is available and wait for the back ordered item, we can issue a gift certificate for future use for that item, or we can issue back a credit to your credit card and close the back order. We will notify you within 48 hours of creating a back ordered item.

Need Help?

Give us a call
1-888-339-2987

Weekdays: 8AM – 8PM EST
Weekends: 9AM – 5PM EST

Chat with us

Weekdays: 8AM – 8PM EST
Weekends: 9AM – 6PM EST

Look for the chat button at the right of the page when team members are available.

  • Monday:
  • Tuesday:
  • Wednesday:
  • Thursday:
  • Friday:
  • Saturday:
  • Sunday:
Shipping Info (2024)

FAQs

What is your shipping information? ›

Shipping Information means with respect to any purchased Unit(s), the following information: the name of the recipient, the shipping address, the quantity of Units to be shipped, and any other shipping-related information we may reasonably request.

What information is needed for shipping? ›

However, most packages will require waybills, commercial invoices, packing lists, and certificates of origin. As these documents provide information about the goods being shipped, they help ensure that packages are delivered on time and to the right addresses.

What do you write when shipping something? ›

The address you are shipping to should be written as follows:
  • Recipient's name.
  • Business's name (if applicable)
  • Street address (with apartment or suite number)
  • City, State and ZIP code (on the same line)*
  • Country*

How do you explain shipping? ›

Shipping is the physical movement of goods from one point to another, such as the moving of merchandise from the warehouse to the customer. The shipping process follows the manufacture and the packing of goods and will be controlled by a shipping or logistics company. Was this information useful?

How do you write shipping information? ›

There are a few essential elements to include: your recipient's full name, the delivery address, city, state (when shipping within the U.S.), and zip code. From there, the formatting may change depending on your shipment's destination.

What are the shipment details? ›

Shipment details are referenced to a receipt task and a purchase order line. Tracking number associated with the shipment. Quantity of the product shipped. Status of the shipment.

How do I provide proof of shipping? ›

A Proof of Delivery (POD) is an e-mailed response letter containing the delivery information, the recipient's name, the tracking number, an image of the recipient's signature, and the printed name and address. Other information includes: Delivery location attribute (e.g., Front Door / Porch).

What is a documentation for shipment? ›

Shipping documents can also include papers such as packing lists, bills of lading, and other forms that describe what's going on with your shipment. A packing list is a list of everything that's in your shipment, including what's in each box and how much it weighs.

What information is needed on a shipping document? ›

Information on a Shipping Document
  • (i) the UN number,
  • (ii) the shipping name and, immediately after the shipping name unless it is already part of it, ...
  • (iii) the primary class, which may be shown as a number only or under the heading “Class” or “Classe” or following the word “Class” or “Classe”,

What is a sample for shipping? ›

A sample is usually a trial product sent from seller to potential buyer, who isn't usually charged for receiving it. Many countries will only accept your goods as a sample if they meet strict conditions.

How do you write a shipping note? ›

What should a delivery note include?
  1. The name and contact details of the seller.
  2. The name and contact details of the customer.
  3. The date of issue.
  4. The date of delivery.
  5. A description of the goods contained in the order.
  6. The quantity of each product included in the shipment.

How do you write a shipping message? ›

12 Tips for writing the best shipping confirmation email
  1. Notify the customer of the shipping. ...
  2. Thank the customer. ...
  3. Provide and personalize the order details. ...
  4. Recommend additional products. ...
  5. Include links to your customer support. ...
  6. Give an estimated delivery date. ...
  7. Promote your loyalty program. ...
  8. Include tracking links.
Apr 25, 2024

What is a shipping item description? ›

A shipment description is a detailed description of the package and its contents, including the type of package, the weight and size of the package, the destination of the shipment, the shipment's value, any special instructions for the package, and a detailed description of the items inside the package (including the ...

What is the shipping description? ›

Shipping description means the information required to describe a hazardous material on a shipping paper including the basic description and the additional information prescribed in §172.202 and §172.203 of this subchapter.

How do you describe a shipment? ›

Shipment refers to any item transported from one point to the other, either packed or directly loaded on a container/truck.

Is shipping details your address? ›

A shipping address is the location a consumer prefers to have an order delivered. A shipping address may not be the same as the consumer's mailing address or billing address.

How do I find my shipping number? ›

If you, the sender, misplaced or forgot the tracking number, we suggest using these resources to find that number.
  1. Your mailing receipt.
  2. Your online label record, if you purchased postage online (through Click-N-Ship®, eBay, or other service)
  3. Your sales receipt.

What is the meaning of shipper information? ›

Shipper Information means all of the information and evidence to be provided by Shipper to Carrier pursuant to Section 2.3.

What does shipping information sent to FedEx mean? ›

Shipment information sent to FedEx means the package is still at the shipper's original location. FedEx will update the delivery status once the package has been picked up.

Top Articles
Latest Posts
Article information

Author: Arielle Torp

Last Updated:

Views: 6169

Rating: 4 / 5 (61 voted)

Reviews: 84% of readers found this page helpful

Author information

Name: Arielle Torp

Birthday: 1997-09-20

Address: 87313 Erdman Vista, North Dustinborough, WA 37563

Phone: +97216742823598

Job: Central Technology Officer

Hobby: Taekwondo, Macrame, Foreign language learning, Kite flying, Cooking, Skiing, Computer programming

Introduction: My name is Arielle Torp, I am a comfortable, kind, zealous, lovely, jolly, colorful, adventurous person who loves writing and wants to share my knowledge and understanding with you.