Frequently Asked Questions - Visitor Information - Titanic Belfast (2024)

How long will my visit take?

As theTitanic Experienceis a self-guided tour, the duration does depend upon pace and level of interest of our customers, however an average visit lasts 1½ - 2½ hours. This is normally followed by 30mins - 1 hour on boardSS Nomadic.Visitors can spend as long as they wish up until closing time. Our opening hours can be foundhere.

Should you also wish to book our guided Discovery Tour, this will add a further hour to your visit.

In total, a visit to Titanic Belfast can last up to 3 - 4 hours.

Is it a guided tour?

TheTitanic Experience, our nine interactive galleries tour, is self-guided - however there are staff throughout the exhibition to give extra information and guidance. Multimedia Guides are also available for an additional for an additional charge which can offer a semi-guided feel to the experience.

Our award-winningDiscovery Tour is a guided walking tour, where you will find out fact and fable as you walk in the footsteps of the designers and shipbuilders who brought the dream to life.

Do I need to book in advance?

Yes, all tickets must be pre-booked in advance onlinehereor via telephone on +44 (0)28 9076 6386.

By pre-booking online you have a guaranteed entry time and date, avoiding any lengthy queues and you can make use of our contactless print-at-home mobile ticketing!

Book Your Tickets

What are your refund and cancellation polices?

Once purchased, tickets cannot be exchanged or refunded except at the absolute discretion of Titanic Belfast Ltd.Please read our Terms and Conditionsfor more information.

In light of COVID restrictions, we are happy to extend the validity of tickets should you be unable to visit on your original date, please contact our Welcome Team via welcome@titanicbelfast.com with your booking reference to rearrange your visit.

What is your policy on artefacts?

To date, we have decided not to include artefacts from the Titanic Wreck Site and Debris Field for ethical reasons. Our strategic partner Dr Robert Ballard who discovered her wreck in 1985 shares this view and for this reason artefacts salvaged from Titanic do not currently form part of our exhibition.If an opportunity arose to further preserve or safeguard artefacts, this would be considered on a case by case basis.

The Titanic Experience does contain many other original artefacts includingTitanic's Plan, theLast Luncheon Menu, originalLaunch NotebookandLaunch Day Tickets,Lord Pirrie'sPocket Watchand many other fascinating items of cultural and historical interest.

Do Titanic Belfast purchase or accept loans of artefacts?

Titanic Belfast are unable to provide information regarding artefacts as we do not have an on-site curator. If you are interested in donating/selling an artefact, please contact Siobhan McLaughlin at Belfast Maritime Trust on +44 (0)28 9073 0490.

Can I see the replica Grand Staircase?

The Grand Staircase does not form part of theTitanic Experience as it is part of our private event suites.

Titanic Belfast does endeavour to operate regular events where opportunities to dine in front of the Grand Staircase are offered, such asSunday Afternoon Tea.

Please keep an eye on our Offers and Events section for updates on when these events will resume.

Do you sell Gift Cards?

Yes, Gift Cards can be purchased online or via our Welcome Team on +44(0)28 9076 6386 and will be emailed out or can be posted to an address of your choosing for a small additional fee. Alternatively you can purchase a Gift Card in person in the Titanic Store or at our Visitor Services desk in the Grand Atrium.

These are valid for 12 months from purchase and can be redeemed against tickets for any of ourExperiences, spent in ourTitanic Storeor used to purchase food and drink in ourdining outlets.

Buy Gift Card Online Now

What restrictions/changes are in place due to COVID-19?

In line with Government advice, we’ve developed our Customer Confidence Charter, outlining our commitment to ensuring the health and safety of our visitors and crew following the global outbreak of COVID-19.

Ahead of your visit, please read through the information shownhere which outlines some new ways of doing things to ensure we can all enjoy a safe yet memorable experience!

Frequently Asked Questions - Visitor Information - Titanic Belfast (2024)

FAQs

What are some interesting facts about the Titanic Belfast? ›

The entire external façade is clad in 3,000 individual silver anodized aluminium shards enhanced by reflective pools of water surrounding the structure. Titanic Belfast® has the longest freespan escalator on the island. At over 25 metres (82ft) long, it has 124 steps and provides access to the top floor Titanic Suites.

Is Titanic Belfast worth visiting? ›

The sinking of the Titanic was factual (unlike the fictional movie) but also moving, as it should be. Absolutely fascinating. This is a must see for anyone visiting Belfast and with even a remote interest in the story of Titanic. The first galleries tell the background & history of the city.

How long does a visit to Titanic Belfast take? ›

How long will my visit take? As the Titanic Experience is a self-guided tour, the duration does depend upon pace and level of interest of our customers, however an average visit lasts 1½ - 2½ hours. This is normally followed by 30mins - 1 hour on board SS Nomadic.

How many visitors does Titanic Belfast get a year? ›

The number of visits to Titanic Belfast in Northern Ireland grew sharply in 2023 compared to the previous year. That said, visits remained below the figures reported before the onset of the coronavirus (COVID-19) pandemic, totaling around 801 thousand in 2023.

Did Titanic pick up passengers in Belfast? ›

The traditional route for Atlantic crossings was to skirt the southern coast of Ireland. Using Cobh as the last point to take on passengers and supplies for the journey which by the start of the century was 5-8 days. So no,the only pick-up points were Southampton, Cherbourg and Cobh.

Why is Titanic Belfast so popular? ›

Award Winning Attraction

"This is one of the most well-thought-out Titanic museums in the world. It's really quite phenomenal. It's a magnificent, dramatic building; it's the biggest Titanic exhibit in the world."

How much did Titanic Belfast cost? ›

£101 million

What does Titanic Belfast offer? ›

The Titanic Experience contains many original Titanic and White Star Line artefacts as well as other fascinating items of cultural and historical interest.

How many rooms does the Titanic Belfast have? ›

Titanic Belfast Luxury Bedrooms

The hotel features 119 luxury bedrooms with an Art Deco nautical theme.

Does the Titanic Museum sell out? ›

Many days are sold out, to secure your preferred date and time reservations are required.

Can you walk to Titanic from Belfast City Centre? ›

Titanic Belfast is only 2.4km (1.5 miles) away from Belfast City Centre - a pleasant 25-30 minute walk. Download our Walking Route Map. Vehicles approaching Belfast on the M1 or M2 should follow the signs to Belfast City Airport M3, taking the first exit for Titanic Quarter.

Which Titanic tour is best? ›

Our most recommended Titanic Belfast Tours
  • Belfast: The Titanic Experience with SS Nomadic Visit. ...
  • Belfast: City Sightseeing Hop-On Hop-Off Bus Tour. ...
  • Dublin: Giant's Causeway, Dark Hedges & Titanic Guided Tour. ...
  • From Dublin: Giant's Causeway & Belfast Titanic with Ticket.

Who owns Titanic Belfast? ›

The Titanic Belfast building is owned by the Maritime Belfast Trust.

Who owned Titanic? ›

The Ship Itself

RMS Titanic was actually owned by an American! Although the RMS Titanic was registered as a British ship, it was owned by the American tycoon, John Pierpont (J.P.) Morgan, whose company was the controlling trust and retained ownership of the White Star Line!

How many people does Titanic Belfast employ? ›

This global accreditation is widely recognised as a measure of excellence in workplace culture and with 375 members of staff, it's testament of the value we place on getting feedback to ensure that our employees are happy and have a positive experience at work.

What are 3 interesting facts about the Titanic movie? ›

James Cameron's "Titanic" premiered in 1997, becoming one of the highest-grossing films ever. The movie cost about $200 million, and most of the ship's decor was historically accurate. Cameron spent more time exploring the shipwreck than any Titanic passengers spent on board in 1912.

How many floors in Titanic Belfast? ›

Titanic Belfast is an 8-storey visitor attraction on the edge of the slipways where RMS Titanic was constructed more than a hundred years ago. The main exhibition consists of nine interpretative galleries drawing together special effects, a shipyard ride, full-scale reconstructions and innovative interactive features.

Was Titanic shot in Belfast? ›

Though it wasn't filmed in Belfast, the 1997 Titanic movie tells the story of the world's most famous ship, which was designed, built and launched from Belfast in 1912.

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