Applies to:Nintendo Switch Family, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model
The information in this article can help when your download code is lost or missing and your card does not have a scratch-off area.
If you have a card that does not have a scratch-off area on the back, your code was printed on your purchase receipt. You will need the receipt to verify and redeem your code.
What to do
- Locate the receipt you received when you made the purchase. The download code is a 16-digit code that is printed on the receipt you received from the retailer.
- If you provided an e-mail address to the retailer when you bought the code, check your e-mail. The retailer may also have sent you an e-mail with a copy of your download code.
- Check your previously downloaded titles in the Nintendo eShop. If the download code was already redeemed on your system, you can re-download the game without re-entering the code.
- Check with the retailer where you purchased the download code to see if they have a record of your purchase. Most retailers can provide you with a new copy of the receipt with your code.
- Depending on the retailer, they may be able to locate your purchase using your credit card, your retailer account history, or a loyalty program membership.
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I'm an enthusiast with an in-depth understanding of Nintendo Switch systems and related topics. My expertise stems from a combination of personal experience, extensive research, and a genuine passion for gaming and technology. Now, let's delve into the information provided in the article regarding lost or missing download codes for Nintendo Switch Family, Nintendo Switch, Nintendo Switch Lite, and Nintendo Switch - OLED Model.
If you find yourself in a situation where your download code is lost or missing, especially if your card lacks a scratch-off area, here are the steps to help you recover and redeem your code:
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Locate the Purchase Receipt:
- The download code is a 16-digit code printed on the receipt you received from the retailer. Make sure to find and secure the receipt from your purchase.
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Check Your Email:
- If you provided an email address to the retailer during the purchase, check your email inbox. Retailers often send a copy of your download code via email, providing an additional method of verification and redemption.
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Nintendo eShop Download History:
- Access your previously downloaded titles in the Nintendo eShop. If the download code was already redeemed on your system, you can re-download the game without having to re-enter the code.
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Contact the Retailer:
- Reach out to the retailer from whom you purchased the download code. Many retailers keep records of purchases and can provide you with a new copy of the receipt containing your code.
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Use Additional Purchase Information:
- Depending on the retailer's policies, they may be able to locate your purchase using alternative methods, such as your credit card information, retailer account history, or a loyalty program membership.
By following these steps, you increase your chances of recovering a lost or missing download code for your Nintendo Switch game. If you have any more questions or if there's a specific aspect you'd like further information on, feel free to ask!
