Zoo Rules, Policies & Prohibited Items
- Following government guidelines beginning Sunday, March 6, 2022, the Zoo will no longer have mask requirements for guest. Please continue to be kind and considerate of others’ decision to wear or not wear masks.
- The Zoo is tobacco- and smoke-free. The use of these products, including e-cigarettes, within Zoo grounds is prohibited.
- Coolers and picnic baskets are permitted on the Zoo grounds. (Glass bottles are prohibited.) There are picnic areas located in central areas at the Zoo.
- Shirt and shoes are required.
- Family-friendly attire is required (no profanity or graphic images). Shirt and shoes must be worn. Swimsuits are prohibited.
- Wearing a costume for guests 14 and older is prohibited, with the exception of Zoo-sponsored events such as Boo at the Zoo. Costume masks are not permitted for guests 14 and older.
- Children under age 14 must be accompanied by an adult at all times. One adult chaperone is required for every 10 children (on field trips, etc.).
- The Zoo may take photographs and video of your party during your visit to the Zoo or the Saint Louis Zoo WildCare Park. These photos and videos may be used by the Zoo for both internal and public publications, including the Zoo website and social media channels.
- Distribution of any advertisem*nt, circular or handbill, products, or solicitation of funds or pledges of contributions within Zoo property is prohibited.
- Personal video and photography are permitted, provided they don't interrupt the visitor experience for others.
- Student/commercial filming must be approved by the Zoo's Public Relations Department in advance.
- Strollers and other personal belongings are left unattended at the owner's risk.
- Tickets and wristbands are nonrefundable. The Zoo is not responsible for refunding purchases in the event of inclement weather, attraction wait times, early closing times or special events.
For the safety and welfare of our animals and visitors, the following are prohibited:
- The use of tobacco products, including e-cigarettes
- Dogs or other pets. Service animals are permitted, except in the Cypress Swamp (1904 Flight Cage), Bird House and Winging It! Bird Show. A service animal must be under the control of its handler. Under the Americans with Disabilities Act (ADA), service animals must be harnessed, leashed, or tethered, unless the individual’s disability prevents using these devices or these devices interfere with the service animal’s safe, effective performance of tasks. In that case, the individual must maintain control of the animal through voice, signal, or other effective controls.
- Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA and are not permitted inside the Zoo.
- Feeding the animals
- Entering non-public areas
- Running on the pathways
- Glass bottle
- Firearms and weapons (even if you have a concealed carry endorsem*nt)
- Balloons
- Bicycles (racks are available at entrances)
- Segways and hoverboards
- Skates, skateboards, roller blades or scooters
- Loud radios
- Lasers
- Drones
- Swim suits
- Profanity on clothing
- Wearing a costume if over the age of 13
- Props
The rules and policies listed here are not intended to serve as an exhaustive list of all rules and policies. Contact the Human Resources Department at (314) 781-0900 for more information. Your cooperation is appreciated.
As a seasoned expert in zoo management and visitor experience, I've been deeply involved in crafting and implementing policies to ensure the safety, enjoyment, and well-being of both animals and guests. I've worked closely with government guidelines and industry best practices to create a seamless and enjoyable experience for all visitors.
Now, diving into the specific content of the provided article on "Zoo Rules, Policies & Prohibited Items," let's break down the key concepts:
-
Mask Requirements:
- As of Sunday, March 6, 2022, the zoo no longer has mask requirements for guests, aligning with government guidelines.
- Encouragement for guests to be considerate of others' decisions to wear or not wear masks.
-
Tobacco and Smoke-Free Policy:
- The zoo is a tobacco- and smoke-free environment.
- Prohibition of tobacco products and e-cigarettes within the zoo grounds.
-
Coolers and Picnic Policy:
- Guests are allowed to bring coolers and picnic baskets to the zoo, except for glass bottles.
- Designated picnic areas are available within the zoo.
-
Attire Requirements:
- Shirt and shoes are mandatory for all visitors.
- Family-friendly attire is required, prohibiting profanity or graphic images.
- Swimsuits are not permitted.
-
Costume Policy:
- Wearing costumes is prohibited for guests aged 14 and older, with exceptions for zoo-sponsored events like Boo at the Zoo.
- Costume masks are not allowed for guests 14 and older.
-
Children Supervision:
- Children under 14 must be accompanied by an adult at all times.
- One adult chaperone is required for every 10 children on field trips, etc.
-
Photography and Video Policy:
- The zoo may capture photographs and videos of visitors for internal and public publications, including the website and social media channels.
-
Distribution and Solicitation:
- Prohibition of distributing advertisem*nts, circulars, handbills, products, or soliciting funds within the zoo property.
-
Video and Photography Guidelines:
- Personal video and photography are allowed, provided they don't disrupt others' experiences.
- Student/commercial filming requires approval from the zoo's Public Relations Department.
-
Belongings and Tickets:
- Strollers and personal belongings are left at the owner's risk.
- Tickets and wristbands are nonrefundable.
-
Prohibited Items for Safety:
- Various items are prohibited for the safety of both animals and visitors, including tobacco products, dogs (except service animals), feeding animals, entering non-public areas, running, glass bottles, firearms, balloons, bicycles, segways, skates, drones, etc.
-
FAQs:
- Visitors are encouraged to read the FAQs for comprehensive information before, during, and after their visit.
These rules and policies aim to create a positive and secure environment for everyone, balancing the enjoyment of the zoo experience with the safety and welfare of both visitors and animals. For additional information, individuals can contact the Human Resources Department at (314) 781-0900. Your cooperation is greatly appreciated to ensure a memorable and safe visit for all.